Receptionist cum telecaller

Job Description:

We are looking for a smart and friendly Receptionist cum Telecaller to manage front desk operations and handle customer calls. The candidate should be polite, well-spoken, and able to manage both reception and telecalling duties efficiently.

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Key Responsibilities:

• Handle incoming and outgoing calls
• Greet visitors and manage front desk operations
• Provide information about services or products
• Follow up with customers and generate leads
• Maintain call records and visitor entries
• Schedule appointments and manage inquiries
• Support office staff with basic admin work

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Requirements:

• Minimum qualification: Plus Two / Diploma
• Good communication skills (Malayalam mandatory, English preferred)
• Basic computer knowledge (MS Word, Excel)
• Pleasant personality and professional attitude
• Ability to multitask

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Skills Required:

• Communication & customer handling
• Telephone etiquette
• Data entry & follow-up
• Time management

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Preferred Candidates:

• Female candidates preferred (optional)
• Freshers can apply
• Local candidates from Malappuram